Hosted
We run it. You log in. Fastest to go live, automatic updates, no infrastructure to own.
Deployment
The journeys, campaigns, knowledge and rules are yours. Where the platform runs is also yours to decide — from a hosted service you never have to think about, to a deployment entirely inside your own perimeter.
Four models
We run it. You log in. Fastest to go live, automatic updates, no infrastructure to own.
Your cloud account, your region, our platform. Data stays in your tenancy.
Single-tenant infrastructure run by us for you. Isolation without the operational load.
Inside your own data centre. Nothing leaves your network. Built for banks, government and regulated enterprises.
What stays the same
Multi-tenant architecture with separate space per project or brand, role-based access, version-controlled prompts with rollback, full audit logs, and data export on exit. The difference between models is where it runs and who operates it — never what it can do.
Bring us a real process — an enquiry line, a follow-up list, a booking journey — and we will show you exactly how Harboli would handle it. No slide deck.
Questions people ask
Hosted if you want to be live fastest. Private or dedicated cloud if you need your own region or tenancy. On-premises if your regulator, security team or procurement policy requires that no data leaves your network.
Yes. Knowledge bases, prompts, routing rules and history migrate between models. Many customers start hosted and move to private cloud as volume grows.