It talks like a person
Real conversation in Hindi, English or Hinglish — not a press-1 menu. It remembers what was said earlier, copes with being interrupted, and hands over to your team the moment a human is genuinely needed.
हर बोली
Every language. Every call. Answered.
Harboli picks up your business calls in Hindi, English or Hinglish — answers the caller properly, works out whether they are serious, books the meeting, and tells your team. All of it, 24×7.
Live in 7 working days · Hosted, private cloud or your own servers
>95%Calls answered
<10 secLead reaches your team
100%Automatic CRM entry
24×7Always on
What it does
Three things, done properly.
It knows your business
It answers from your own brochures, price sheets and FAQs — never making things up. Change a price or a policy and it knows straight away, without anyone rewriting the way it speaks.
It does the work
Scores the lead, books the site visit, sends the brochure on WhatsApp, updates your CRM and alerts the right person on your team. Nobody types anything in afterwards.
Getting started
Live in a week, not a quarter.
Show us your business
Send your brochures, price lists and the questions customers actually ask. We load them in. Day one to two.
We connect and test
Your number, your CRM, your WhatsApp. We run test calls with you until it sounds right. Day three to six.
It answers your calls
Go live on day seven. You watch every call, lead and booking from one dashboard.
The full picture
Everything it does, in plain words.
Six areas, from the moment a call connects to the reports your team reads on Monday. Open whichever ones matter to you.
What happens while your customer is actually talking to Harboli.
- Hindi, English and Hinglish
- Multi-turn conversation
- Remembers earlier context
- Handles interruptions
- Chosen voice and persona
- Transfers to a person
- Secure number-masked bridging
- Full call recording
- Full transcript
- Playback and download
- Automatic call summary
- Sentiment scoringComing soon
Your knowledge is kept separate from the way the agent speaks, so you can update one without breaking the other.
- Answers from your documents
- Grounded, citation-backed replies
- Product and service details
- Price sheets
- FAQs
- Policies and process steps
- Brochure and PDF library
- Image and video library
- Version-controlled prompts
- Separate knowledge per project
- Stays inside approved limits
- Update any time
Every conversation turns into something your sales team can act on.
- Lead scored hot, warm or cold
- Budget, timeline and intent captured
- Routed by project or territory
- Round-robin across your team
- Alert on WhatsApp and email
- Site visit booked
- Callback scheduled
- Brochure sent instantly
- CRM updated automatically
- Full lead timeline
- Internal comments and feedback
- Ownership transfer
Harboli makes calls as well as taking them — for follow-ups, reminders and campaigns.
- Outbound campaigns
- Follow-ups and re-engagement
- Renewal reminders
- Event invitations
- Product launch calls
- Feedback and surveys
- Contact list import
- Duplicate detection
- Test calls before launch
- Pause, resume and retry
- DND and opt-out built in
- Suppression lists
One dashboard for everything that happened and everything happening now.
- Live inbound and outbound calls
- Queue and campaign monitoring
- Real-time alerts to your team
- Call logs and search
- Bookings calendar
- Transcripts and recordings
- WhatsApp and email delivery status
- Retry and error detail
- MIS reports and exports
- Audit logs
- Team performanceComing soon
- Conversion analyticsComing soon
Harboli slots into what you already run rather than asking you to replace it.
- Your existing phone number
- CRM
- ERP
- Calendars
- WhatsApp Business
- Ticketing systems
- Custom internal systems
- Hosted, private or dedicated cloud
- Fully on-premises
- Separate space per project or brand
- Roles and permissions
What we commit to
Contractual, not aspirational.
These are the service levels we sign up to, with financial credits on the Enterprise tier.
>95%Calls answered
<10 secLead reaches your team
100%Automatic CRM entry
24×7Always on
Measured per deployment and reported in your monthly MIS.
form
See it running on your own business.
Bring us a real process — an enquiry line, a follow-up list, a booking journey — and we will show you exactly how Harboli would handle it. No slide deck.
Prefer to just talk?
contact@harboli.ai · +91 89297 19902-05
Questions people ask
Straight answers.
What does Harboli actually do?
Harboli answers your business calls in Hindi, English and Hinglish. It understands what the caller wants, answers from your own documents, scores the lead, books the meeting and tells your team — without anyone typing anything into a CRM.
How long does it take to go live?
Typically seven working days. We load your knowledge, connect your number and CRM, run test calls, then go live.
Where does Harboli run?
As a hosted service, in your private cloud, on a dedicated cloud, or fully on-premises. Your data stays yours, with a full audit trail and export on exit.
Is Harboli an IVR?
No. An IVR plays menus and collects key presses. Harboli holds a real multi-turn conversation, remembers context, handles interruptions and answers questions from your own documents.